Who we are
At Happy Paws, we are committed to providing high-quality products and services for pets and their owners. Our company is dedicated to ensuring that your experience with us is not only enjoyable but also secure and transparent.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small data files stored on your device that help us understand how you interact with our website and personalize your experience.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
At Happy Paws, we take your privacy seriously and only share your data when it is necessary to provide our services or comply with legal obligations. We may share your data with:
1. Service Providers: We work with trusted third-party service providers that help us operate our business, such as payment processors, shipping companies, and IT support. These providers only have access to the data needed to perform their specific services and are bound by confidentiality agreements.
2. Analytics Providers: We use tools such as [insert analytics tool, e.g., Google Analytics] to analyze website traffic and user behavior. This helps us improve our website and services.
3. Marketing Partners: With your consent, we may share certain data with marketing partners to deliver personalized content and advertisements.
4. Legal and Compliance: We may share your data to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests, such as court orders or government inquiries.
5. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner as part of the business transaction.
We do not sell your personal data to third parties. Your trust is important to us, and we are committed to protecting your information.
How long we retain your data
At Happy Paws, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. We retain your data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.
1. Personal Information: We will keep your personal information (such as name, email address, and contact details) for as long as you maintain an active account with us or until you request deletion of your information.
2. Transaction Data: Information related to your purchases, such as transaction history and payment details, will be retained for a period of three years for record-keeping and compliance purposes.
3. Marketing Communications: If you have opted into our marketing communications, we will retain your contact information for as long as you wish to receive such communications. You can unsubscribe at any time, and we will remove your data from our marketing lists.
4. Legal Obligations: We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements, even after you have closed your account or no longer use our services.
5. Data Deletion Requests: You have the right to request deletion of your personal data at any time. Upon receiving your request, we will take the necessary steps to delete your data in accordance with applicable laws.
What rights you have over your data
As a customer of Happy Paws, you have certain rights regarding your personal data. We are committed to helping you exercise these rights, which may vary depending on your jurisdiction. Below are the rights you have over your data:
1. Access: You have the right to request access to the personal information we hold about you. This includes information on how we collect, use, and share your data.
2. Correction: If you believe that any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update your information.
3. Deletion: You can request the deletion of your personal data at any time. We will comply with your request unless we are required to retain your data for legal or regulatory reasons.
4. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer your data to another organization, where technically feasible.
5. Withdrawal of Consent: If you have provided consent for us to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing we carried out prior to your withdrawal.
6. Objection: You have the right to object to the processing of your personal data, particularly if you believe that our processing is not in accordance with the law or your rights.
7. Restrictions: You may request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of your data or object to our processing.
8. Complaints: If you believe that your rights have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
To exercise any of these rights, please contact us using the contact information provided in this privacy policy. We will respond to your request within the timeframes required by applicable law.